It is brand new, I bought it from Amazon, how do I get a replacement? Tablet display keeps blinking, mouse and pen are not working. There will be an icon in the Program List after installation. It could be a tablet battery problem. The cordless pen has level pressure sensitivity but it does not support pressure sensitivity adjustment. Check the laptop if it can recognize the tablet or not and the driver is the latest version.

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After adding a signature panel, close the Handwriting Tool. There is no response after I connected the tablet and installed the driver, why?

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Genius Easy Pen/ePen Tablet Driver Input driver download

In Windows, there is a file and a toolbox that will open and it can easily write on tablet and see on computer. That is why the Pen 100.10 functions are greyed out.

Can I add a signature panel on the tablet for Excel or Word files?

If you want to resume it, just click on the icon. The problem is only solved by resetting the machine, why? Why does the tablet battery die so quickly? If the driver rasy not help, contact customer service. It could be a tablet battery problem. Finally, download the latest version driver to see if this helps. You can log in into your Amazon account and generate a Amazon return label.


Genius Easy Pen/ePen Tablet Driver 1.00.10

If unsure, contact customer support for assistance. You need to check the model name and our service center information nearby on our website, then contact our service center for assistance.

We cannot support the program or mapping option. I bought a Genius product seven days ago. If the problem is the same, it should be a problem with the tablet or pen. There is no App for Mac.

Is there a way I can get this to work in dual screens? This is normal when using it.

The tablet cursor on the screen moves randomly, why? We have some problems with your product. The cordless pen has level pressure sensitivity but it does not support pressure eay adjustment. The Adobe CS4 Photoshop program is trial version only, there is no need to type in the password license key when you install it, just click on Trial Option.

Remove the battery if you do not use it. Can anything be done about this? Enter Handwriting Tool, and you can choose Color, Width, and so on. The tablet only supports the basic function of pen pressure in Illustrator CC program.


The pen, mouse and tablet effective distance must be within 15mm; otherwise, this could create this condition too. The protective cover is used for consumption.

Unfortunately, our tablets do not support to Adobe Acrobat DC.

Genius Easy Pen driver Tablets software versions

Open a Microsoft Office Word file. I need a service manual to check for potential problems, so can repair it ourselves. The tablet does not work in Adobe Illustrator and there are some pen options that are greyed out. But in Mac, how to find such a file?

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