Tablet display keeps blinking, mouse and pen are not working. Can I add a signature panel on the tablet for Excel or Word files? Once the tablet gets disconnected from USB, or after long periods of inactivity, it loses pressure sensitivity. Unfortunately, the PenDrawer App only works with Windows. The computer responds to the clicks, but the computer does not respond to any pen movements. After I installed the driver and app, the pen program creates interference. Unfortunately, our tablets do not support to Adobe Acrobat DC.
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There will be an icon in the Program List after installation. What is your global warranty on your products?
I have a triple monitor setup for the tablet, but the program cannot map the tablet to one screen. But in Mac, how to find such a file? Go to our website venius download the latest driver to solve this problem. Is the tablet compatible with Adobe Acrobat DC to create certificates with signatures using the tablet?
Why does the tablet battery die so quickly?
Using the tablet for a few months, it creates scratch on the surface, what can I do? Can anything be done about this? The protective cover is used for consumption.
Freeware – Free Download Page for Genius Easy Pen-ePen Tablet Driver
Is there a way I can get this to work in dual screens? We have some problems with your product. This is normal when using it. Tablet display keeps blinking, mouse and pen are not working.
The computer responds to the clicks, but the pdn does not respond to any pen movements. Enter Handwriting Tool, and you can choose Color, Width, and so on. Can I add a signature panel on the tablet for Excel or Word files? Unfortunately, we do not offer global warranty on our products.
Genius Easy Pen/ePen Tablet Driver 1.00.10
There is no response after I connected the tablet and installed the driver, why? After adding a signature panel, close the Handwriting Tool. When the pen is on the tablet, the blue light comes on. Install it as it may solve the problem.
Open a Microsoft Office Word file.
Genius Easy Pen + others Free Driver Download
Unfortunately, our tablets do not support to Adobe Acrobat DC. If the driver does not help, contact customer service. The problem is only solved by resetting the machine, why? The pen, mouse and tablet effective distance must be within 15mm; otherwise, this could create this condition too.
The tablet does not work in Adobe Illustrator and there are some pen options that are greyed out. After I installed Photoshop CS, there is no pen pressure, why? My tablet pen is broken, where can I buy the pen? Test on a different laptop to exclude a USB port problem.
Unfortunately, we do not provide technical manuals to end users, you can contact customer support for assistance. If the problem is the same, it should be a problem with the tablet or pen. In Windows, there is a file and a toolbox that will open and it can easily talet on tablet and see on computer.
Once the tablet gets disconnected from USB, or after long periods of inactivity, it loses pressure sensitivity.